Information for the processing of customers personal data pursuant to section 13 of Regulation (EU) 2016/679

This privacy information describes the procedures used by PetrolValves S.p.A. (the “Company”), to gather, store and use your personal data, including the personal features and bank details collected at the beginning and during the contractual relationship.

Your personal data will be processed in compliance with the principles of fairness, lawfulness and transparency.

Data controller, data processor

PetrolValves S.p.A., based in Via Antonio Locatelli, 5 - 20124 Milan (MI), is the data controller of your personal data,.

You may contact the data controller through the data processor, sending a request to the e-mail address:

Purposes of the processing

Your personal data may be processed for the following purposes:

a) for managing the contractual relationship and for the provision of services;
b) for the establishment, management and termination of the contractual and commercial relationship;
c) for the fulfilment  of accounting and tax obligations;
 d) for the fulfilment of law obligations (for example: counter-terrorism or anti-money laundering controls; etc.);
e) for financial and accounting audits;
f) for managing possible litigations;
g) for the provision, support, updating and information regarding the services provided.

Methods and place of processing

Your data will be processed with manual, automated, paper, IT and electronic methods aimed at storing, managing or transmitting data in an appropriate manner to ensure the security and confidentiality of data pursuant to the provisions of section 32 of Regulation (EU) 2016/679 (“Regulation”).

Processed data are stored at the Company’ premises.

We will process your personal data only if necessary to attain the purposes described above. Personal data not necessary for the attainment of these purposes will be deleted by our personnel, acting under the authority of the controller or of the processor.

Data Storage

Your personal data will be stored for the length of time related to the current commercial relationship with the Company and, subsequently, for the length of time establish by the legislation, applicable to the aforementioned relationship; at the end of that period your personal data will be deleted or made anonymous. In particular, your personal data will be stored for a period of maximum 10 years in compliance with articles 2220 e 2948 of the civil code and with article 22 of D.P.R. 29 September 1973, n.600.

Legal basis for processing and supplying data

The processing of your personal data for the purposes mentioned above, in the preceding paragraph a), b), c), d), e), f), and g), is based on the need of executing a contract and of fulfilling a law obligation. Therefore, the supply of data does not require your consent.

The supply of your personal data for the purposes mentioned above, in the preceding paragraph a), b), c), d), e), f), and g), is mandatory. Any refusal to supply the data requested or their inaccuracy may lead to the impossibility of establishing and/or continuing the commercial relationship with the Company.

Disclosure and communication of the data

Your personal data will not be disclosed unless it is necessary to fulfill the obligations provided for by the law or regulations and/or to perform terms of the existing contract with the Company.

Your personal data will be processed by persons in the company in their capacity as officers acting under the authority of the controller or of the processor  for the above mentioned purposes.

Your personal data may also be processed by the following people: subjects who are responsible for the maintenance and development of IT system, for the duration of the service execution; outsourcers; external consultants working for the Company or for either Italian or foreign subsidiaries (including extra UE countries, in particular the following countries: Singapore, Norway, Kazakhstan, United States of America, Australia, Brazil), for the purposes mentioned above, in their capacity of data processor. The list of such officers is constantly updated and is available at the premises of the Company at your request.

Rights provided by the Regulations

Pursuant to the Regulations, you have the right to obtain:

  • withdrawal of consent;
  • confirmation as whether or not your personal data are being processed, and, inter alia, access to the following information:
    • the purposes of the processing;
    • the categories of personal data concerned;
    • the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;
    • the expected storage period for the personal data, or, if not possible, the criteria used to determine that period (section 15 of Regulation);
  • amendment of your personal data, as well as, having incomplete personal data completed  (section 15 of Regulation);
  • deletion of your personal data in the cases provided for by current legislation;
  • restriction of processing your personal data in the cases provided for by current legislation  (section 18 of Regulation);
  • right of data portability, that is the right to receive your personal data in a structured, commonly used and machine-readable format  (section 20 of Regulation).

In order to exercise the rights referred above, you may contact the data manager. The data manager details and the officer to be contacted will be communicated sending your request to the following e-mail address:

Last, you have the right to file a complaint with national supervisory authority (Garante per la protezione dei dati personali, Piazza di Montecitorio n. 121, 00186, Roma (RM)).



The site (the “Site”) uses cookies in order to make its services as efficient and easy to use as possible. The personal data controller in relation to the cookies on the Site is PetrolValves S.p.a., with registered office at via Antonio Locatelli, n. 5 - 20124 Milan (MI), Italy.


When you visit the Site a minimum quantity of information is put in your device. These are called "cookies" and are small files of text called which are saved in the directory of your web browser. There are several types of cookies but substantially the main purpose of a cookie is to make the Site work more efficiently and enable certain functions.

Cookies are used to improve your browsing. In particular, they:

  1. make it possible to browse efficiently from one page of a website to another;
  2. memorise the name of the user and their preferences;
  3. make it possible to avoid the insertion of the same information (such as user name and password) several times during the same visit;
  4. measure the use of the services in order to optimise the browsing experience and the services themselves;
  5. present targeted advertising information on the basis of the interests and behaviour of the user during browsing.

Set out below are the types of cookies which are present on the Site, along with a description of why they are used:

a)     Technical cookied

The cookies of this type make the Site function properly. The cookies of this category encompass:  

  1. persistent cookies: they make it possible to gather and analyse the traffic of the Site anonymously, monitor the system and improve its performance. They remain in the computer until the predefined expiry time or until they are deleted;
  2. session cookies: the length of the visit is strictly connected to the work session (once the browser is closed they are deleted). Without these cookies, the Site or some portions of the Site, may not function properly. Accordingly, they are always used regardless of the user's preferences. Cookies in this category are always sent to the PetrolValves dominion.

 b) Analytical cookied of third parties

The Site uses analytical cookies managed by other organisations (“Third Parties”) but uses tools which reduce their power of identification and the Third Parties keep separate the information from other information gathered which they have at their disposal. The management of information gathered by third parties is regulated by the relevant information documents to which you are asked to make reference.

In particular, please make reference to:

Name of the cookie


Link for information

Google Analytics/Google Inc.    

Technical Cookies    

Link Google

These privacy statements may be different from those adopted by PetrolValves, which therefore takes no responsibility for the sites of Third Parties.

Cookies of this type are used to gather information on the use of the Site. PetrolValves uses such information to conduct statistical analysis, improve the Site and simplify its use, as well to monitor whether it is functioning properly. This type of cookie gathers information anonymously about the activities of the users on the Site, how they reached the Site and the pages they visited. The cookies in this category are sent from the dominions of third parties.


Management of cookies

The user may decide how to manage the cookies by using the settings of his/her browser. Set out below are the basic steps to be followed, depending on the operating system:

 a) Google Chrome

  1. Click on the options icon consisting of three horizontal lines in the top right of the window;
  2. Choose “Settings”;
  3. At the bottom of the page choose “Show advanced settings”;
  4. In the Privacy section click “Content settings”;
  5. Manage the memorisation of the cookies in the “Cookies” section.

 b) Microsoft Internet Explorer (tutte le versioni)

  1. Click “Tools” in the upper part of the browser window or the cog icon in the upper right of the window, choose “Internet Options” and click on the “Privacy” tab;
  2. Verify the level of privacy currently active and the permissions relating to the management of the cookies.


 c) Mozilla Firefox

  1. Click (depending on the version) “Tools” in the upper part of the browser window or the icon consisting of three horizontal lines in the upper right;
  2. Choose “Options”;
  3. In the options window choose the “Privacy” icon;
  4. In the “Browser History” choose “Use personalised settings”;
  5. Manage the cookies. 


d) Safari

  1. Click on the cog icon in the upper part of the browser window and choose the “Preferences” option;
  2. Click on “Privacy” and manage the relevant settings.

 e) Opera

  1. Click on the “Menu” button in the upper part of the browser window and choose "Settings";
  2. Choose “Preferences” and click on the “Advanced” tab;
  3. In the list on the left choose “Cookies” and manage the relevant settings